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Privacy Policy

Procyon Star Private Limited (“CircoLifeTM”, “Company”, “we”, “us” and “our”), a privately held company, duly registered and incorporated under the Companies Act, 1956, operating from 67B Gopal Mansion CHS, Gurunanak Road, Opp Kooper, Bandra West, Mumbai 400050, India owns and operates the website https://circolife.com/ along with mobile application (collectively “Platform”). 

This Privacy Policy (“Policy”) is applicable to all users (including but not limited to suppliers and distributors) of the Platform. The user(s) are hereinafter referred to as “You” and/or “Your”. This Policy shall layout the manner in which we collect, store, share and analyse the data collected from You when you access the Platform. By accessing / using our Platform, You accept this Privacy Policy and agree to be legally bound by the same. You hereby consent to our collection, use, sharing and disclosure of your Personal Information (defined hereinafter) in the manner as described in this Policy. If You use the Platform on behalf of someone else, you represent that you are authorised by such individual to (i) accept this Privacy Policy on such individual’s behalf, and (ii) consent on behalf of such individual to our collection, use and disclosure of such individual’s Personal Information in the manner described in this Policy. 

The Information we collect:

For a better experience, while using our Platform, we may require you to provide us with certain personally identifiable information, including but not limited to 

  • Name
  • Email address
  • Phone number
  • Usage data and analytics
  • Billing information
  • User location data

The information that we request will be retained by us and used as described in this privacy policy. The Platform may use third party services that may collect information used to identify you. 

How we use your Information:

We use the information we collect to:

  • Provide our services
  • Process transactions
  • Send updates and promotional materials
  • Respond to customer queries
  • Improve our platform
  • On the Create Account page user can choose the delivery address from the Map view (Google Maps) which helps us to dispatch the ordered AC from the nearest warehouse. 
  • In the app we provide personalized AC mode which will adjust the AC temperature and other parameters according to the local weather data and we fetch the local weather data using the user’s location. 
  • The BLE functionality is used to set up the ACs initially and for that reason also we need the location permissions.

Cookies:

We use cookies to improve user experience and analyze website traffic. Cookies are small files placed on your device that allow us to collect information about your interactions with our platform.

Disclosure of Information:

We may share your personal information with:

  • Service providers who help us operate our platform
  • Law enforcement agencies, if required by law

Data Security:

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Your Rights:

You have the right to:

  • Access the personal information we hold about you
  • Request corrections if the information is inaccurate
  • Delete your personal data from our system

Third-Party Services:

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to the Privacy Policy:

We may update our Privacy Policy from time to time. Changes will be posted on this page, and users will be notified of any significant updates.

Contact Us:

For any questions about this Privacy Policy or our data practices, contact us at support@circolife.com.

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